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How do I start using the Email Hosting service?
Once you have purchased the Email Hosting service from ITSthe1, you need to take the following steps to start using the service.
Change the Name Servers of your
domain name
To activate the service, you need to modify the Name Servers of your domain name
to ITSthe1's Name Servers.
Follow the
process outlined below to know what Name Servers you need to use:
- Login to your
Control Panel, search for the domain name for which you have purchased this service
and proceed to the Order Details view.
Click here to learn how >>
- Click on View Name Server Details.
This will bring up the List Of Records view.
- Here, you
would find the list of Name Servers you need to set for your domain name. Alternatively, if you wish to retain the Name
Servers of your
domain
name instead of using our Name Servers, you would need to add all the
Resource Records listed on this page on your Name Servers.
IMPORTANT
- If you do not use ITSthe1's Name Servers or do not
modify your domain name's MX Records to point to our servers, then you would not
be able to receive email on your domain name. If someone tries to send an email
to an email account on your domain name immediately after you have either modified your domain name's Name Servers or
pointed your domain name's MX Records to ours, that person would encounter the following error message:
Error: Sorry. Although I'm listed as a best-preference MX or A for that host,
it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)
and no emails are delivered to that email account.
This issue will get resolved automatically half an hour after either
your domain name's Name Servers have been modified or your domain
name's MX Records has been pointed to ours.
Reference:
Click here to find out how you can modify the Name Servers, if you have registered your domain name with ITSthe1 >>
Click here to
know what is an MX Record >>
- If you wish to deploy third party
anti-spam service for your
email accounts, you are required to specify the email servers as -
orderid.mx1.email-hosting-name.com
orderid.mx2.email-hosting-name.com
where, orderid = Order Id of your Email Hosting Order
(displayed under the Order Details view of your Email Hosting
Order, within the Order Information section)
Click here to
read how to reach the Order Details view >>
or
67.15.238.68
209.62.87.245
These values need to be specified through the anti-spam
service management interface.
Create Email Accounts
Once the service is activated, you should create email accounts to send and
receive email. Apart from creating email accounts, you can also setup email
forwards, aliases, mailing lists etc. from your Email Administration interface.
Click here to learn how
>>
Send and Receive Email using the accounts you created
ITSthe1 offers you 2 options while sending and receiving
email using the accounts you create:
You can now send/receive email using your newly created email account either using a desktop
email client
or through the Webmail interface.
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